Ball Straathof is for wholesale only. For direct sales, please use our partner Gro-Pak.

Privacy, Cookies and PAIA

Last updated: 22 October 2026.

Our privacy documents


Ball Straathof (Pty) Ltd respects your privacy and processes personal information in line with the Protection of Personal Information Act (POPIA).

  • Privacy Notice : how we collect, use, share and protect personal information about our customers, suppliers and website visitors, and your rights.

  • Ball PAIA POPIA Manual : how to request access to records we hold, the forms to use, and fees.

Who we are

Ball Straathof (Pty) Ltd ("we", "us") is the responsible party for personal information collected through ballstraathof.co.za. We are based at 1550 Printech Ave, Laserpark Ext 1, Honeydew, 2040, South Africa. Contact: orders@ballstraathof.co.za · +27 11 794 2316.

Cookies

Cookies are small files stored by your browser. You can change your choice at any time with Cookie settings in the site footer.

Cookie

Provider

Purpose

Duration

Category

csrftoken

Ball Straathof

Protects forms against cross-site request forgery

1 year

Strictly necessary

django_language

Ball Straathof

Remembers your language

Session

Strictly necessary

sessionid

Ball Straathof

Keeps staff signed in to the site editor

2 weeks

Strictly necessary

cc_cookie

Ball Straathof

Stores your cookie choices

6 months

Strictly necessary

_ga, ga*

Google

Google Analytics: distinguishes visitors and sessions

Up to 2 years

Analytics (consent)

Various

Google

Set by Google Maps when you choose to load a map

Set by Google

Embedded content (consent)

YouTube videos on this site use the privacy-enhanced youtube-nocookie.com domain. They only load when you press play.

Sharing and transfers

We share personal information only with the service providers named above, and only so they can provide their service. Some of these providers are outside South Africa. In those cases we rely on their contractual data-protection commitments.

Your rights

You may ask to access, correct or delete your personal information, or object to its processing. Email orders@ballstraathof.co.za. You may also lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za.